THE SIX STAGES FRAMEWORK & BRIDGES OF EMPATHY

Dr Shungu Hilda M’gadzahChartered Educational Psychologist | Founder of the Six Stages Framework | Executive Coach | Author | Speaker.Dr Shungu Hilda M’gadzah is a Chartered Educational Psychologist, author, executive coach and founder of theSix Stages Framework (SSF), with more than 30 years’ experience across psychology, education, leadership and inclusion.Her work explores how individuals, relationships, organisations and wider systems move towards greater awareness, empathy, accountability and inclusion - or in the opposite direction towards avoidance, hostility, exclusion and increasingly entrenched thinking.Drawing on psychology, lived experience and professional practice, Dr Shungu creates spaces for thoughtful conversations about racism, bias, belonging, psychological safety and human behaviour. Her approach combines curiosity with challenge, helping people move beyond awareness towards deeper reflection and meaningful change.She is the creator of theSix Stages Framework, a psychological framework for understanding direction of travel in attitudes, behaviours and systems. The SSF now informs training, leadership development, reflective practice and educational resources across a range of settings.Dr Shungu is also Founder and Director ofInclusion Psychologists Ltdand holds a Professional Doctorate in Educational and Child Psychology, with doctoral research in Emotional Intelligence.Her current work includesMy Dear White Friend, a reflective series exploring race, friendship, belonging, defensiveness and accountability, alongside the live seriesMy Dear White Friend: ConversationsWe Need to Stay In.A former Chair of the British Psychological Society’s Division of Educational and Child Psychology - and the first Black person to hold the role - Shungu is an experienced facilitator and speaker whose work invites people to remain curious, especially when the questions become uncomfortable.Her central question is simple but demanding: not only what do we believe, but how do those beliefs show up in our behaviour, relationships and systems?